Administrator
Interviewing clients and giving advice is only a part of the work we do. There is also paperwork, and behind the scenes of every bureau are the volunteer administration staff who handle the day-to-day administration of the CAB. By volunteering for admin at Wyre Forest CAB you'll learn a wide range of office skills including:
- Handling incoming and outgoing mail
- Answering the telephone, redirecting calls and taking messages
- Filing and retrieving case files
- Sending faxes via fax machine and computer
- Typing formal letters
- Creating financial statements
- Inputting case details on to computer
At Wyre Forest CAB, you'll get to grips with popular office software including Microsoft Word and Excel. A grasp of these packages is essential to apply for many administrative posts today.