The service is free and confidential. We don't judge or take sides, and our advice is unaffected by any consideration other than the aims and principles of the Citizens Advice Bureau.


Client Satisfaction Survey 2018/2019

Please Select Agency
Please can you tell us how easy it was to contact our service?
Following your contact with our service, do you know more about the support you were looking for?
What happened as a result of our help?
Is there anyting you would like to add?
Do you feel more able to make decisions around your finances?
Do you feel more confident about finding information/advice in the future?
Do you feel more confident about accessing information and advice online?
Is there anything you would like to add concerning Internet access?
Has our advice made a difference to -
A lot of differenceSome differenceNo difference
Your peace of mind and well being *
Your health and comfort *
Your feeling of independence *
Is there anything else you would like to tell us about the difference the advice we gave you has made?
Overall how happy were you with our service?
This survey was conducted by