Ways to contact us

Telephone Information:

Monday to Friday   0844 4111303   (5p from a BT landline )
Or from a mobile call   0300 3300650

Telephone information staff will tell you how to use our services, provide information or offer an appointment to see us, inform you of national and local agencies that are relevant to your issue and contact details for them.

To make a appointment

Our Aims And Principles

The Citizens Advice service aims:

• To provide the advice people need for the problems they face.
• To improve the policies and practices that affect people’s lives.

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

There are 394 Citizens Advice Bureaux across England and Wales and all are registered charities. Citizens Advice itself is also a registered charity, as well as being the membership organisation for bureaux. Together we make up the Citizens Advice service.