The service is free and confidential. We don't judge or take sides, and our advice is unaffected by any consideration other than the aims and principles of the Citizens Advice Bureau.
Thank you to all our partners
The County Council makes a contribution to our core costs to enable us to deliver the service free of charge. Part of the current contract is to provide the Worcestershire Adviceline county wide telephone service.
The Money Advice Service funds two part time caseworkers who offer free debt advice. They can also advise on debt management plans and insolvency procedures. Access to the service is via the Kidderminster Office.
The Henry Smith Charity has generously given us a grant for three years to provide a Welfare Benefits Caseworker to provide help and information on benefits to vulnerable and disabled people as well as support to volunteers and disability groups.